MERSEN Appoints Paulina Chmielowska as Canada Distribution Customer Care Supervisor

June 11, 2024

Announcement by Ferran Sacrest, VP Sales & Customer Care – Americas, Electrical Power

I am pleased to announce that effective May 17th, 2024, Paulina Chmielowska joined Mersen Electrical Power as Canada Distribution Customer Care Supervisor. Based out of the Mississauga, Canada site she will report to Naomi Towns, Director of Customer Care North America.

Paulina most recently worked in one of the leading e-commerce fulfillment operators is Europe as the Client Support Team Manager responsible for scaling up their customer care division. She brings extensive experience managing customer care teams, driving customer success in fast-evolving environments, and collaborating cross functionally with IT and product management teams. In her new role with Mersen, Paulina will capitalize on her experience to act as the interface with customers, sales, and operations, streamline our processes and simplify our customer journey.

Paulina has a Master’s Degree in Management and Bachelor’s Degree in International Business and Finance and Economics.

Please join me in welcoming Paulina to Mersen and wishing her success in her new role.

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